FAQs
Which chronic disease medications qualify for a waived copayment?
To see, download a copy of the Value-Based Benefit Medication list.
I currently take a medication for one of the conditions. How do I get my prescriptions for less?
If your medication is not on the Value-Based Benefits medication list, speak with your physician about switching to an alternative. You must use the mail service pharmacy to fill your prescription, so ask your doctor to write a new 90-day prescription for you to send to the mail service pharmacy. (Doctors who e-prescribe can do this electronically.)
Are my spouse and covered dependents qualified for the lower-cost prescriptions too?
Yes. Your spouse and covered dependents automatically qualify for the Value-Based Benefits prescription drug savings. Just remember to follow the same mail service pharmacy process when ordering their medications listed on the Value-Based Benefit medication list.
Why was I was charged a higher copayment by the pharmacy when I filled my high blood pressure (or high cholesterol) medication than the copayment on the Value-Based Benefits medication list?
For Value-Based Benefits medications used to treat CAD or manage the risk of cardiovascular disease, you pay a lower copayment only if you are taking medications to treat both high blood pressure and high cholesterol. To validate that you are being treated for both conditions, we look at your prescription history (up to 184 days back).
How does my coverage work for medications used to treat depression?
If you qualify for enhanced medication benefits for medications used to treat asthma, diabetes, CAD, or risk of cardiovascular disease (treating both high blood pressure and high cholesterol), you will also pay less for certain generic antidepressants when you get them from the Mail Service Pharmacy. That's because adhering to a prescribed depression medication treatment plan can help you better manage your other chronic conditions.
What support is available to help me quit smoking?
In addition to the no-cost smoking cessation medications your doctor prescribes, you can also take advantage of online and phone-based smoking cessation resources from the following programs.
- 1-800-TRY-TO-STOP (1-800-879-8678) - A multi-session telephone counseling service with experienced counselors who will help you set a date, prepare for quitting, and give you helpful advice and support along the way. If you live outside of Massachusetts, call 1-800-QUIT-NOW (1-800-784-8669) to access the program.
- Help Online- www.trytostop.org offers advice, success stories, and tools in 11 different languages. Look for the Quit Wizard to help you put together your personal quitting plan.
How do I take advantage of my free diabetic monitoring visits?
Just tell your doctor that your plan includes no copayments for the first two office visits in each calendar year for certain diabetic monitoring care. (The two office visits can be used for diabetes evaluation and management, diabetic foot care, and diabetic eye exams.) We will take care of reimbursing the doctor for your copay.