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  • Welcome!

     

  • Home
  • Medical
    • Plan Types
      • HMO
        • Understand Costs
        • Working with Doctors
        • Resource Library
      • PPO
        • Understand Costs
        • Working with Doctors
        • Resource Library
      • Access Blue
        • Understand Costs
        • Working with Doctors
        • Resource Library
      • Tiered Networks / Blue Options
        • Choose Providers
        • Understanding Your Costs
        • Resource Library
      • Blue Select
    • Plan Features
      • Healthy Actions
        • FAQs
      • Hospital Choice Cost Sharing
        • Planning Guide
          • Understand Costs
          • Talk to Your Doctor
      • Financial Accounts
        • Health Savings Account
        • Health Reimbursement Arrangement
        • Flexible Spending Account
      • Value-Based Benefits
        • Get Prepared
        • FAQs
        • Resources
    • Claims Process
  • Medicare
  • Vision
  • Pharmacy
  • Plans Extras & Tools
    • Manage Your Costs
    • Manage Your Plan
    • Improve Your Health
    • Choose Providers
    • Get Answers
    • Value-Added Programs
    • Request a Written Cost Estimate
    • Medication Lookup Tool Education
    • Privacy & Security
      • Security
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Improve Your Health

Our Health Management Programs

To improve the quality, safety, and value of your health care, we offer programs to help you manage your care and get healthier.

Case Management

For members with chronic or complex care needs, we offer added support through our Blue Care Connection case management programs. Program members work with our registered nurses to improve their health and make decisions about their care. You may be identified to participate in one of our programs through a doctor's referral, a self-referral, or your claims data.

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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ® ´, ® ´ ´, TM, SM Registered, Service, and Trade Marks are the property of their respective owners. ©   Blue Cross and Blue Shield of Massachusetts, Inc.., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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