Patient Review System Terms of Use
The Blue Cross Blue Shield of Massachusetts’ Patient Review System (PRS) is offered to you on condition of your acceptance without modification of all of the terms, conditions and notices set forth below (collectively the “agreement”). By accessing or using the Blue Cross Blue Shield of Massachusetts’ PRS in any manner, you agree to be bound by the agreement. Please read the agreement carefully.
The Blue Cross Blue Shield of Massachusetts’ PRS is not a referral service and does not recommend nor endorse any particular health care provider. Rather, the Blue Cross Blue Shield of Massachusetts’ PRS is a resource that provides information on health care providers. The information on the website is presented in summary form, is general in nature, and is provided only for informational purposes. Blue Cross Blue Shield of Massachusetts or any of its related, affiliated or member licensee companies does not offer advice regarding the quality or suitability of any particular health care provider for any condition, including specific treatments or health conditions through this PRS. No information on the Blue Cross Blue Shield of Massachusetts’ PRS should be interpreted as medical, treatment and/or health advice.
The Blue Cross Blue Shield of Massachusetts’ PRS, and the information within, include statements of opinion of the healthcare provider’s patients —not statements of fact or recommendations to utilize the services of any specific health care provider. You should obtain any additional information necessary to make an informed decision prior to selecting and using any specific health care provider.
Always seek the advice of your physician or other qualified health care provider for answers to any questions you may have regarding treatment or a medical condition. Neither the information provided in the PRS, nor any other service offered by or through the Blue Cross Blue Shield of Massachusetts’ PRS is intended to diagnose or treat any medical condition. Never disregard medical advice or delay in seeking treatment because of something you have read on the website.
You agree to assume all responsibility in connection with choosing any health care provider, whether or not you obtained information the healthcare provider on or through the Blue Cross Blue Shield of Massachusetts’ PRS.
Blue Cross Blue Shield of Massachusetts and any of its related, affiliated, wholly owned and/or wholly controlled companies or member licensee companies do not assume responsibility or liability for any advice, treatment or other services rendered by any health care provider, or for any malpractice claims and other claims that may arise directly or indirectly from any such advice, treatment or other services.
The Blue Cross Blue Shield of Massachusetts’ PRS and the content may include technical inaccuracies and/or typographical errors. Blue Cross Blue Shield of Massachusetts may make changes or improvements at any time without notice. The Blue Cross Blue Shield of Massachusetts’ PRS and its content are provided “as is” and without warranties or conditions of any kind either expressed or implied. Blue Cross Blue Shield of Massachusetts denies, to the fullest extent permitted under applicable law, all warranties and conditions expressed or implied, including without limitation, warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranties concerning the availability, accuracy, reliability, completeness, currency, quality, performance or suitability of this site, the content, or any products, services or results obtained on or through the Blue Cross Blue Shield of Massachusetts’ Patient Review System..
The Blue Cross Blue Shield of Massachusetts does not represent or warrant the availability of the site, that the Blue Cross Blue Shield of Massachusetts’ PRS and your use of it will be uninterrupted or error-free, that defects will be corrected, or that the Blue Cross Blue Shield of Massachusetts’ PRS or the server that makes it available are free of viruses or other harmful components. Blue Cross Blue Shield of Massachusetts does not warrant or make any representations regarding the use of, the result of, or the use of the Blue Cross Blue Shield of Massachusetts’ PRS and/or the content in terms of their correctness, accuracy, timeliness, reliability, applicability or otherwise. You (and not the Blue Cross Blue Shield of Massachusetts) assume the entire cost of all necessary servicing, repair or correction. The above exclusion may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties. In addition to the previously stated, you agree that your use of the Blue Cross Blue Shield of Massachusetts’ PRS and the content is at your own risk.
Blue Cross Blue Shield of Massachusetts makes no representations or warranties of any kind, express or implied, that the Patient Review System or any of the content will assist you in identifying a suitable health care provider or for any other purpose. Blue Cross Blue Shield of Massachusetts disclaims any and all responsibility and liability with respect to any agreements you may make with health care providers or with third parties who offer products or services on or through this site, and you agree to look solely to such health care providers and third parties with respect to any and all claims arising out of such agreements and/or such products or services.
The opinions and or views expressed on the PRS represent the thoughts of individual bloggers and online communities, and not those necessarily of Blue Cross Blue Shield of Massachusetts or any of its affiliated, related, wholly owned and/or wholly controlled companies or any of their respective directors, officers, and employees. The opinions and views expressed on these pages do not in any way reflect the views of the site they are posted on, other sites affiliated with the site, the staff involved with maintaining the site or any members of the site.
While Blue Cross Blue Shield of Massachusetts makes reasonable efforts to monitor and/or moderate content posted on PRS, we do not moderate all comments and cannot always respond in a timely manner to online requests for information.
Blue Cross Blue Shield of Massachusetts reserves the sole right to review, edit and/or delete any comments it deems are inappropriate. Comments including but not limited to the following may be deleted or edited by the moderators:
- Off-topic and redundant comments (this includes promotion of events, groups, pages, Web sites, organizations and programs not related to the PRS);
- Comments that use foul language or “hate speech” (for example, including but not limited to racial, ethnic or gender bashing language);
- Comments that are abusive, illegal, disruptive or otherwise objectionable at the sole discretion of Blue Cross Blue Shield of Massachusetts; or
- Comments that violate an individual’s privacy, including documenting your name on the review. You will be given the option to create a screen name for yourself, and your screen name will be associated with your Submission. As such, you should refrain from including personally identifiable information in your screen name or otherwise in your submissions as reviews with member’s names will not be displayed.
By submitting content to the PRS, you understand and acknowledge that this information is available to the public and that Blue Cross Blue Shield of Massachusetts and others may use this information for internal and external purposes. Please note that other participants may use your posted information beyond the control of Blue Cross Blue Shield of Massachusetts. If you do not wish to have the information you have made available via this site used, published, copied and/or reprinted, please do not post on this page.